Privacy Policy
At Amara Mental Health, your privacy and confidentiality are our highest priorities. We are committed to protecting your personal information.
1. Introduction
Welcome to Amara Mental Health ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (amaramentalhealth.com) and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes email address and telephone numbers provided during booking.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location.
- Sensitive Data: Any health-related information shared during consultations is kept strictly confidential under doctor-patient privilege.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new client/patient.
- To process and deliver the services you have booked (Training, Therapy, or Consultation).
- To manage our relationship with you (e.g., appointment reminders, feedback requests).
- To improve our website, products/services, marketing, and customer relationships.
4. Confidentiality & Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Note for Therapy Clients: All session details are strictly confidential and are not shared with any third party unless required by law (e.g., risk of harm to self or others).
5. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
6. Contact Us
If you have questions about this privacy policy or need to schedule an appointment, please choose an option below: